Engaging with Employees in Virtual Environment
Employee engagement is the extent that an employee believes in the mission, purpose and values of an organization and demonstrates that commitment through their actions as an employee and their attitudes towards the employer and customers. Employee engagement is high when the statements and conversations had reflected a natural enthusiasm for the company, its employees and the products or services provided. People are the primary source of competitive advantage. If the people or employees of the organization can be effectively “engaged”, then achieving the organizational goals becomes an easy task. The widely- used term “employee engagement”, embraces two attempts of management- motivating the employees and focusing their commitment to achieve the organizational objectives. Employee engagement further emphasizes the willingness to help out colleagues at par with organizational citizenship behaviour. In the broader sense, employee engagement goes beyond job satisfaction, job involve...